We use your data How We Protect It
The Core Pillars of Betjam's Data Protection
End-to-End Encryption
Every data exchange on Betjam is secured with 256-bit SSL/TLS encryption. All your data is stored with bank-grade security.
Your data is never sold
Betjam never sells your personal data to third parties. Your information is used solely to provide our services.
KYC Protection
Documents collected for identity verification are stored with the highest level of security. KYC data is only shared with the relevant authorities when required by law.
Cookie Controls
Betjam uses only essential cookies. You can manage your cookie preferences at any time through your browser settings.
Right to Erasure
You may request deletion of your account data at any time. Where no legal obligation applies, the data will be removed within 30 days.
Limited Data Collection
Betjam collects only the data necessary to provide our services. No excessive or unnecessary personal information is gathered.
Summary: Betjam never sells your data, uses it for third-party advertising, or collects information beyond what is necessary. Read this policy to understand your rights.
Introduction & Scope
This Privacy Policy applies to all users of the Betjam platform — anyone who visits betjam.pw, creates an account, plays games, or uses any of our services.
By accessing Betjam or using your account, you agree to this Privacy Policy. We want you to know clearly — what data we hold, how it is used, why, and for how long.
Betjam operates its privacy policy in compliance with the laws of Bangladesh and international data protection standards (GDPR). This policy is updated regularly, and members are notified of any changes.
Betjam does not collect data through any unlawful or non-transparent means. Everything is done with your full knowledge and consent.
What Data We Collect
When you create a Betjam account, the following information is collected:
| Data Type | Why It's Needed | Required? |
|---|---|---|
| Full Name | Identity Verification & Withdrawal | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email address | Contact & Account Recovery | Yes |
| Mobile Number | Verification & Support | Yes |
| Address | KYC Verification | Yes |
| ID Number | Withdrawal Verification | During KYC |
The following information may be collected automatically while you use Betjam:
- IP address and device type
- Browser information and operating system
- Platform activity logs (login timestamps, game history)
- Cookies & Session Data
- Payment transaction details (card numbers are not stored)
Betjam never directly stores your bank card number or payment password. Payment information is processed exclusively through PCI-DSS certified gateways.
Purpose of Data Use
Betjam uses your data only for specific, legitimate purposes. Your information is used for the following reasons:
- Account Management: Registration, login, and password recovery
- Identity Verification: KYC process to verify age and identity
- Payment Processing: To process deposits and withdrawals
- Customer Service: To resolve issues and handle your support requests
- Security Monitoring: To detect fraud and suspicious activity
- Legal Obligations: To meet the requirements of relevant authorities
- Promotions: To send you bonus and promotional offers with your consent
Betjam never sends marketing messages without your consent. You can opt out of promotional emails at any time.
Data Sharing Policy
Betjam never sells or shares your personal data with third parties for advertising purposes. However, your information may be shared in certain specific circumstances:
Betjam works with trusted technology partners to operate its services — including payment processors, cybersecurity firms, and cloud service providers. Only the minimum necessary data is shared with them, and all partners operate under strict confidentiality agreements.
Data may be disclosed under valid orders from courts or government authorities. This is a condition of our international gaming license. Betjam always acts in compliance with the law.
- To advertisers or marketing companies
- Other gaming platforms
- To data brokers or data resellers
- Unauthorized third parties
Cookies & Tracking Technologies
Betjam uses cookies on its website — small data files stored in your browser that help improve your experience.
- Essential Cookies: For login sessions and security — cannot be disabled
- Performance Cookies: To understand how the site is being used
- Preference Cookies: To remember your language preferences and settings
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may cause the site to not function properly.
Betjam does not use third-party advertising tracking cookies. Your browsing history is never used for advertising.
Data Retention Period & Deletion
Betjam retains your data only for as long as needed — no longer. The general rules are:
- Active account data: Retained for as long as the account remains active
- Transaction data: retained for up to 5 years as required by law
- KYC documents: 5 years after account closure
- Customer service logs: 2 years
If you wish to close your account and delete your data, please contact our support team. All data not subject to legal retention requirements will be deleted within 30 days.
Deletion requests may be temporarily suspended if an active investigation or legal proceeding is ongoing.
Your Rights
Every Betjam member has the following rights regarding their personal data:
To exercise any of your rights, please contact Betjam support. We will respond within 30 days.
Security Measures
Betjam employs industry-leading technology and practices to keep your data secure. Our security layers include:
- Encryption: All data transmissions are secured with 256-bit SSL/TLS
- Firewall: Advanced firewall protection to block unauthorized access
- Two-Factor Authentication: Additional verification for suspicious logins
- Regular Audits: Third-Party Security Audits
- Staff Training: Regular staff training on data protection
- Data Center Security: ISO 27001 Certified Servers
In the event of a security breach, Betjam will notify affected members within 72 hours and take immediate action.
Children's Privacy
Betjam is strictly for users aged 18 and above. We never knowingly collect personal data from minors.
If we are informed that a minor has created an account, we will immediately close the account and delete all associated data.
If you believe a minor is using Betjam, please contact us immediately.
Policy Changes & Updates
Betjam reserves the right to update this Privacy Policy at any time. You will be notified of significant changes via your registered email or an on-platform notice.
Continued use of Betjam after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions or concerns, please contact the Betjam support team. We're available 24/7 in Bengali to help you.
Related Policies
Trust Us — Betjam is here for you
Betjam's Privacy Policy is a commitment — your data is safe, your trust is sacred. Register with confidence and experience Bangladesh's best online gaming platform.
Your data is protected by 256-bit SSL. For users aged 18+ only.
Our Privacy Commitment
- Your data is never sold
- 256-Bit Encryption Protection
- GDPR-Compliant Policy
- Data can be deleted at any time
- No advertising tracking cookies